“To help people think for themselves, first listen. And listen. Then listen. And just when they say they can’t think of anything else, you can ask them the question, “What else do you think about this?”….. The next time someone asks for your help with a problem, remember that...Read more
The importance of listening for great communication is widely understood, presenting an important challenge for anyone aspiring to be a great communicator. Yet, our day-to-day understanding of the practice of listening is often confined by a little understood conviction, an assumption that limits the practice in a simple yet...Read more
Knowing that listening is fundamental to being a great communicator and great communication is one thing, being a great listener is something quite different, a road less travelled. One is a well-used highway, the other a little used pathway for the simple reason that our education is grounded in...Read more
Isn’t it interesting how listening and speaking are intimately linked like two wings of a bird in flight, where the depth and quality of one has a direct and immediate impact on the depth and quality of the other? In our everyday, busy world we ordinarily place the emphasis...Read more
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