The importance of listening for great communication is widely understood, presenting an important challenge for anyone aspiring to be a great communicator. Yet, our day-to-day understanding of the practice of listening is often confined by a little understood conviction, an assumption that limits the practice in a simple yet...Read more
Dave, co-facilitating a leadership development programme with me some years ago said, ‘don’t just do something, stand there’ – which resonated with what we had been talking about in the group. In our busy, hurry up world, which we co-create for ourselves, we have become obsessed with ‘doing’ –...Read more
Knowing that listening is fundamental to being a great communicator and great communication is one thing, being a great listener is something quite different, a road less travelled. One is a well-used highway, the other a little used pathway for the simple reason that our education is grounded in...Read more
Isn’t it interesting how listening and speaking are intimately linked like two wings of a bird in flight, where the depth and quality of one has a direct and immediate impact on the depth and quality of the other? In our everyday, busy world we ordinarily place the emphasis...Read more
As a coach and facilitator I have been fascinated to observe how often capable high performers hold themselves back for no apparent reason – other than their lack of genuine confidence. What is really intriguing is that this is as true of people who seem to exude confidence as...Read more
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